Information for Homeowners
Information for Landlords
Information about Other Products

Your home may be repossessed if you do not keep up repayments on your mortgage or
any other debt secured on it.

Customer Service Update

We are currently experiencing high volumes of redemption enquiries into our customer contact centre due to the 1st April 2016 stamp duty changes.

We are processing all redemption statements within our 5 day service level. If you have already received a redemption statement but your redemption date has since changed, you can use the daily interest already provided to calculate the revised redemption balance.

We will answer your queries as soon as possible, thank you for your patience.

Continue to site

Important Information

On Saturday 4th June, our phone lines will be closed. If you need to speak to one of our agents, please keep this in mind and contact us before Saturday 4th June.

If you wish to make your monthly mortgage payment, please note that the automated payment line will still be open as usual on this date.

Continue to site

Arena Logo


We now have a dedicated website for Debt Advisors.

Keep up to date with news, views and hot topics from your sector and find out more about how we are working hard to support our customers.

Plus, you can subscribe to our free newsletter to receive monthly updates straight to your desktop, tablet or smartphone.

Visit ARena Online